How to resolve a work conflict in 4 steps

Gender battle.

Ever had a conflict at work?

How about one of those conflicts where you try and fix the situation and it just seems to make things worse?

It’s like when you get a stain on your shirt and you immediately try and wipe it off, which results in a bigger stain that’s even less likely to be removed.

Conflicts don’t have to turn out this way. In fact, if handled properly, conflicts at work are some of the best opportunities to make strides with coworkers and in your career.

You just have to know how to handle these situations.

From Foe to Friend in 4 Steps

It’s only a matter of time. You will, at some point, find yourself in a conflict at work. Here’s how to deal with it in four straightforward steps:

If you are in need of a loyal friend, consider reaching out to your fiercest enemy. – Click to Tweet

Now that you’ve watched this video, take a second and think of a time when you’ve had a conflict at work. How did it turn out?

How do you think it would have turned out if you used this Four Step Conflict Resolution Framework?

Leave a comment.

Also, do you know someone who could use help with a conflict? Take a second and share this video with them. Until next time, Ryan

Please note: I reserve the right to delete comments that are offensive or off-topic.

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4 thoughts on “How to resolve a work conflict in 4 steps

  1. Great video Ryan, I haven’t been in this situation personally just seen it as an outside viewer.

    The problem most people run into is as you said, they go right to their closest coworker and start gossiping. It then gets up to the main boss and gets messy.

    I notice (just from my short time in the workforce) that this occurs with the older employees, whether age wise or length of time at the company…alot of pride on the line!

    Thanks Ryan!

  2. I’ve had arguments with work colleagues in the past and it always feels very awkward confronting them about the disagreement after everything boils over. You want to say that you are sorry but at the same time you want them to acknowledge that they were at some fault as well. Im always afraid that if they do not at least say what they did wrong then potentially another argument could start all over again.

    I like the last part of the 4 step process. At times I believe that you just have to bit the bullet, especially if you are on the lower end of the totem pole. If you get in a disagreement though with a person who is a couple levels higher, it is possible tell your boss/supervisor over it and see what they have to say, or just keep your mouth shut and do your work to the best of your ability till you can find another avenue to pursue?

    • Yeah, Sheev, I think it’s cool to talk to your direct supervisor or even HR if you’re having problems with coworkers. No need to jump ship until you’ve explored those avenues.